An AI that makes real phone calls in your voice
Twinly places real outbound phone calls through the owner's own phone line and speaks in a clone of the owner's voice. It is used for calls that cannot be done on the web: booking a table, rescheduling an appointment, chasing a refund. Every call is held for approval before it is placed.
In short
- Places real outbound calls, not simulated ones, through your own phone line.
- Speaks in a clone of your voice, built from a short sample you record.
- Handles the calls that have no web form: bookings, reschedules, refunds, follow-ups.
- Every call is held for explicit approval before it dials.
- It does not invent facts on a call, and offers to call back rather than guess.
Why calling still matters
A large amount of ordinary life admin has no web interface. Small restaurants take bookings by phone. Clinics reschedule by phone. Disputed charges get resolved by phone, usually after a wait on hold. This work is not difficult, but it costs a block of attention during business hours, which is exactly when most people are working.
How a call works
- You describe the outcome you want, in plain language.
- Twinly prepares the call: the number, the goal, and the opening line, shown to you before anything happens.
- You approve it. Nothing dials before that.
- The call is placed through your own phone line, and Twinly speaks in your cloned voice.
- You get a transcript and the outcome, and can take the call over at any point.
The rules it follows on a call
- It does not invent facts to move a call along. If it does not know something, it says so and offers to call back.
- It will not read out a card number, a Social Security number, or a password.
- It stops and hands the call to you whenever you want it.
Common questions
Does Twinly actually place real phone calls?
- Yes. Calls are placed through the owner's own phone line to real numbers, and Twinly speaks in a clone of the owner's voice. Every call is held for approval before it dials.
Whose voice does it use?
- Your own, cloned from a short sample you record yourself.
Can I take over a call?
- Yes. You can take the call over at any point while it is live.
Will it lie or make things up to get a result?
- No. It is built to say when it does not know something and to offer a call back rather than guess.